Just Who is in Control Here?

The latest take on true brand development would seemingly imply that major brands and marketing organizations can exercise some modest controls over their message to a targeted marketplace.

Any "controls" they may have are quickly eroding because of the frequency and accessability of social dialogue facilitated by electronic media, including Twitter, Facebook, LinkedIn and blogs.

Simon Clift, Chief Marketing Officer at Unilever has stated, “No matter how big your advertising and spending is, small groups of consumers on a tiny budget might hijack the conversation.”